SHIPPING DETAILS
1. General information about shipments
At Cafè La Brasilera, we are directly responsible for shipping orders using our own logistics, thus guaranteeing a safe and efficient service.
Shipments are made exclusively within the Principality of Andorra, following the distribution plan established by zones.
2. Delivery times
Delivery time depends on the recipient's location. Below we detail the delivery days for each area:
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Andorra la Vella and Escaldes-Engordany → Delivery the day after the order.
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Encamp, Canillo and Pas de la Casa → Deliveries on Mondays and Thursdays.
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Sant Julià de Lòria → Deliveries on Mondays and Fridays.
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La Massana and Ordino → Deliveries on Wednesdays and Thursdays.
To guarantee delivery within the corresponding period, it is essential that the order is placed before 6:00 p.m. the day before delivery.
3. Delivery conditions
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The User must ensure that the delivery address information is correct and complete.
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In the event that the recipient is not present at the time of delivery, a second attempt will be scheduled according to service availability.
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If delivery cannot be made for reasons beyond the control of Cafè La Brasilera (incorrect address, repeated absence of the recipient, etc.), the order may be collected at a designated point or a new delivery may be agreed upon at an additional cost.
4. Shipping inquiries
If you have any questions or need additional information about shipping your order, you can contact us at info@cafelabrasilera.com .